View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001237 | K18X001.00 SKB SWAN | HW Issue | public | 2021-05-20 17:12 | 2021-12-24 17:40 |
| Reporter | (ALTech) Lonnie Kim | Assigned To | (HW) Sean Chiang | Due Date | 2021-05-27 18:04 |
| Priority | high | Severity | s2-severe | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Summary | 0001237: [SWAN]AUX-IN Issue | ||||
| Description | Hi, Sean I found 2 issue about AUX-IN. 1. There is some audio noise when source device open(not connect source device) - Refer to attached file "AUX-IN_Source open.mp4" 2. No audio output below methods. - AUX-IN and MIC connected each device(AUX-IN output sound) > Go to Karaoke app(TJ 노래방) > MIC ON > Exit Karaoke > No audio after exit karaoke - Refer to attached file "AUX-IN_no audio & detect.mp4" Please test then give a feedback. Best regards Lonnie Kim | ||||
| Tags | No tags attached. | ||||
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Hi Fu-Chiang, Please find River and work with SW team to look into these two issues. For item1, I recall we have found similar problem before and it could be related to single-end or differential input setting of audio ADC? For item2, it seems to be a software-related issue, which may be related to audio routing priority. Thanks, Regards, Sean |
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Hi River, Please also help to check these two issues raised by ALT Lonnie in the same time and let us know your comment. Thanks, Regards, Sean |
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Hi Loonie, For 2, which version of image do you use? Do you use back key of RCU to exit Karaoke app? I remember karaoke app ever had a bug that using back key to exit Karaoke app, it will not notify us to exit karaoke mode. Hi Sean, For 1, it is not related to single end and differential mode (I did the test to switch both modes). If no source device is connected, there will be a observable noise. If source device is connected, there is no observable noise. |
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Hi, River Version is 19.524.14(2021.05.07). I used "'exit" key for exit Karaoke app. Best regards Lonnie Kim |
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Hi Loonie, For 2, could you use latest daily build image to test again? |
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Hi Loonie, I tested daily build image on 5/20 for issue 2. I think this version is OK. Please also note, my TJ Karaoke App is ver3.6 and it has a bug that press Back key of RCU will not really stop MIC input. So, you may also try to use HOME key of RCU to exit karaoke app while you test with latest image. |
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I update the status for easily tracking. Lonnie confirm issue2 is fixed in 5/20 image. |
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This issue should be no further actions. So I will close this issue. Thanks! |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2021-05-20 17:12 | (ALTech) Lonnie Kim | New Issue | |
| 2021-05-20 17:12 | (ALTech) Lonnie Kim | Status | new => assigned |
| 2021-05-20 17:12 | (ALTech) Lonnie Kim | Assigned To | => (HW) Sean Chiang |
| 2021-05-20 17:12 | (ALTech) Lonnie Kim | File Added: AUX-IN_no audio & detect.mp4 | |
| 2021-05-20 17:12 | (ALTech) Lonnie Kim | File Added: AUX-IN_Source open.mp4 | |
| 2021-05-20 17:12 | (ALTech) Lonnie Kim | Issue Monitored: (ALTech) Sun Choul Joung | |
| 2021-05-20 17:12 | (ALTech) Lonnie Kim | Issue Monitored: (ALTech) Wooshin Kang | |
| 2021-05-20 17:12 | (ALTech) Lonnie Kim | Issue Monitored: (ALTech) SY Yoon | |
| 2021-05-20 17:12 | (ALTech) Lonnie Kim | Issue Monitored: (ALTech) SH Son | |
| 2021-05-20 17:13 | (ALTech) Lonnie Kim | Issue Monitored: (ALTech) Juyoung Park | |
| 2021-05-20 20:19 | (HW) Sean Chiang | Issue Monitored: (RD) Fu-chiang Young | |
| 2021-05-20 20:20 | (HW) Sean Chiang | Issue Monitored: (HW) Tom Lee | |
| 2021-05-20 20:37 | (HW) Sean Chiang | Issue Monitored: (SW) River Wong | |
| 2021-05-20 20:40 | (HW) Sean Chiang | Note Added: 0007189 | |
| 2021-05-20 20:43 | (HW) Sean Chiang | Note Added: 0007190 | |
| 2021-05-21 08:53 |
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Note Added: 0007193 | |
| 2021-05-21 09:07 | (ALTech) Lonnie Kim | Note Added: 0007195 | |
| 2021-05-21 09:20 |
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Note Edited: 0007193 | |
| 2021-05-21 09:22 |
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Note Added: 0007196 | |
| 2021-05-21 10:54 |
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Note Added: 0007197 | |
| 2021-05-26 09:38 |
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Note Added: 0007233 | |
| 2021-12-24 17:40 | (HW) Sean Chiang | Note Added: 0009126 | |
| 2021-12-24 17:40 | (HW) Sean Chiang | Status | assigned => closed |
| 2021-12-24 17:40 | (HW) Sean Chiang | Resolution | open => fixed |
